Local commerce, supported nearby

Lugal brings everyday home needs closer.

Order from local product vendors, request items manually, track delivery, chat with support, and manage wallet rewards from one customer app.

Call Lugal WhatsApp Join as vendor
Lugal local delivery ecosystem
Live Product orders
Local Support teams
Track Delivery status

Customer app

Built for daily ordering without friction.

Lugal keeps product ordering, manual requests, support chat, delivery, wallet history, and vendor reviews in one connected customer journey.

01

Nearby vendors

Browse product vendors assigned to your local support area and place direct orders from available items.

02

Manual requests

Ask for custom products, attach a reference image, and approve updated pricing before delivery work moves ahead.

03

Live order progress

Follow accepted, processing, out-for-delivery, delivered, and cancelled order states from the app.

04

Wallet and rewards

Use wallet balance, view reward history, receive cashback, and request wallet redemption when available.

1
One free delivery every day. Customers get one daily free-delivery benefit on eligible product orders.
Use Lugal

How it works

From local discovery to doorstep delivery.

The customer app is backed by support-scoped vendor, pricing, timing, chat, and delivery controls so each local area can operate cleanly.

Talk to Lugal See contacts
Products ordered through Lugal
Choose products
Vendor catalog and manual requests
Browse
Confirm payment
Wallet, total, and approval state
Review
Track delivery
Status updates from assigned team
Live

Order journey

Simple for customers, controlled for operations.

Assign local support

Customers are linked to the nearby support area for scoped vendors and assistance.

Place an order

Direct and manual product orders stay inside active product-order rules.

Approve if needed

Manual repricing asks the customer to review and accept updated totals.

Receive and review

Delivered direct orders can receive one customer review for the vendor.

Ecosystem

One platform, focused public surfaces.

Customer, product vendor, support franchisee, and delivery-agent flows are active around the product-order network.

1 Franchisee live
25+ Vendors onboarded
100+ Downloads in one franchisee
289 Orders delivered

Stats are loaded from the Lugal website data file.

Contact Lugal

Need home essentials or local support?

Reach the Lugal team for customer help, vendor onboarding, or franchise support enquiries.

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